What Ordr does
AI order-taking, hosted storefront, CRM, and campaigns — one platform across chat channels and your shop.
Featured deep-dives
AI order-taking
Turn customer chats into structured orders, bookings, and payments.
Hosted storefront
A branded shop that shares catalogue and orders with chat.
Campaigns
WhatsApp and email broadcasts tied to real customer and order data.
CRM
Clients, leads, and intake forms next to every chat thread.
Social auto-replies
Reply to comments and DMs with rules that hand off into live AI conversations.
Integrations
Guides worth reading next
Practical answers and playbooks for the workflows merchants ask about most — start from the full Guides hub, or jump into a specific setup path.
All Guides
Index of how-tos, answers, playbooks, and channel landings.
Ordr vs BeOn
AI commerce platform vs WhatsApp API / CRM / SMS / OTP messaging.
Alternatives hub
Comparisons with BeOn, Wati, Tidio, ManyChat, and lookalike brands.
Hosted storefront
Shop link and chat agent on one catalogue.
WhatsApp campaigns
Segments, templates, and broadcasts from the same CRM.
CRM for chat sales
Clients, leads, and intake beside WhatsApp threads.
WhatsApp bookings
Appointments and reservations inside chat—not only the clinics answer.
Automations
Follow-ups from orders, bookings, and chat events.
AI Creator & Autopost
Creatives and scheduled social posts next to the catalogue.
Search & AI visibility
Crawl-ready storefront controls for Google and answer engines.
BeOn alternatives
When Ordr replaces a WhatsApp suite—and when it does not.
WhatsApp order confirmation
Confirm totals and details in chat before the kitchen or COD run.
WhatsApp marketing for shops
Campaigns tied to CRM and catalogue—not a raw blast tool.
WhatsApp for restaurants in Egypt
Menu questions, modifiers, and kitchen-ready orders in Arabic or English.
Paymob checkout in WhatsApp
Confirm the cart in chat, then collect card payment or keep COD.
Recover abandoned WhatsApp carts
Re-open unfinished checkouts on the channel the customer already used.
WhatsApp bookings for clinics
Capture appointment intent, intake fields, and staff handoff.
Comment-to-DM order flow
Turn Instagram and Facebook comments into catalogue-aware DMs.
Messenger AI orders
Sell and support on Facebook Messenger with the same commerce contract.
Chatbot vs AI order agent
When keyword bots stall — and when a structured commerce agent wins.
AI to human handoff
Keep operators in control when a chat needs judgment or approval.
WhatsApp + storefront orders
Share catalogue and checkout logic between chat and the branded shop.
Telegram AI orders
Take structured orders on Telegram with the same agent as WhatsApp.
AI commerce in Egypt
COD, Paymob, Arabic support, and Meta channels for Egyptian shops.
How to take orders on WhatsApp Business
Manual Business-app steps, order management, and when to add Ordr AI.
Instagram DM to checkout FAQ
Move buying intent in Instagram chat to a confirmed payment path.
Menu questions in Instagram DMs
Answer prices, availability, and allergens from one verified menu.
Restaurant chat order scenarios
Illustrative before/after intake paths for WhatsApp and Instagram.
Meta data deletion status
Look up a Meta confirmation code for Ordr data deletion progress.
Data deletion request
How tenants and Meta users request deletion of Ordr-associated personal data.
Arabic AI customer service
Answer in the language the customer writes — Arabic or English.
AI customer service cost
How Ordr plans and AI credits work before you commit budget.
Clinic booking use case
Appointment intake and follow-up for clinics and service teams.
One AI agent, every channel
WhatsApp, Instagram, Messenger, Telegram, and web on one contract.
Platform
The workspace operators use every day to run conversations and customers.
Tenant Dashboard
A home base for activity, shortcuts, and what needs attention.
Conversation history
Searchable chat history across channels with operator context.
Analytics
Performance views for conversations, orders, and growth activity.
Clients
Customer profiles tied to chats, orders, and lifecycle state.
Learn moreLeads Pipeline
Track and advance sales leads from first message to close.
Intake Forms
Collect structured details before or during a conversation.
WhatsApp multi-account ops
Operate more than one WhatsApp business line from one workspace.
Commerce
Catalog, checkout, bookings, and fulfillment tools merchants run on Ordr.
Products
Manage catalog items, variants, and sellable options.
Storefront
A branded online shop that shares commerce logic with chat.
Learn moreOrders
Create, track, and fulfill orders from chat or storefront.
Food menu setup
Menu-oriented catalog flows for restaurants and similar businesses.
Storefront merchandising
Highlight collections and promotions on the shop.
Bookings
Take and manage reservations or appointment-style bookings.
Learn moreKitchen Display
Live order tickets for kitchen or fulfillment stations.
AI
The agent that sells and supports — with memory, voice, and recommendations.
AI sales & support agent
Natural-language agent that answers and advances commerce steps.
Learn moreVoice Messages
Accept and handle customer voice notes in supported channels.
Learned Content
Teach the agent business-specific answers from your materials.
Product recommendations
Suggest relevant products during the conversation or shop journey.
Growth
Campaigns, social automation, SEO/AEO, and retention loops.
Campaigns
Segment and message customers across supported channels.
Learn moreOutReach
Meta, Google, and TikTok ads workflows tied to your workspace.
Search & AI visibility
Crawl-ready storefront controls for search engines and AI assistants.
Learn moreAnswer-Engine Readiness
Search & AI visibility: help assistants understand your storefront.
Learn moreSearch Health Score
Search & AI visibility health for your storefront and public pages.
Learn moreEmail Delivery
Send transactional and campaign email from Ordr.
Abandoned cart recovery
Follow up on incomplete checkouts automatically.
AI Creator
Generate Social Media Auto Pilot creative images.
Learn moreAutopost
Schedule and publish Auto Pilot social posts with safe cadence.
Learn moreAutomations
Trigger follow-ups and workflows from customer events.
Learn moreSocial Auto-Replies
Comment and DM automation with optional AI handoff.
Learn moreRetention
Bring customers back with targeted retention plays.
Loyalty
Reward repeat customers with loyalty mechanics.
Reviews
Collect and manage customer reviews.
Workspace
Team access, settings, help, and setup — tenant controls, not Super Admin.
Team & Roles
Invite staff and control what each role can access.
Settings
Configure channels, business profile, and workspace preferences.
Support Tickets
Open and track support tickets with the Ordr team.
Help & docs
In-product help for operators setting up and running Ordr.
Guided setup checklist
Step-by-step checklist to go live with confidence.
Arabic version
Same features index in Arabic for teams that prefer reading in Arabic.
See Ordr on your channels
Book a demo or send a note — we will help you map the right setup.