Ordr lets Egyptian restaurants take WhatsApp and Instagram orders in Arabic or English, confirm items from a live menu, and hand tricky chats to staff — without a separate call centre.
Guests message on WhatsApp or Instagram. Ordr answers menu questions, collects modifiers and delivery or pickup details, and writes a structured order your kitchen can act on.
Booking requests, order status questions, and post-visit follow-up stay on the same customer record instead of bouncing between apps.
Cash on delivery, Paymob card checkout, and Meta-connected WhatsApp Business numbers are first-class — not an afterthought for another market.
Yes. The agent answers in the language the guest writes — Arabic or English — and collects the details needed to confirm the order from your live catalogue.
No. Ordr handles the front-line conversation. Your team still prepares food and can take over any chat with one tap.
Yes, when bookings are enabled for the tenant. Reservation requests and food orders share the same conversation and customer profile.