Guide product discovery
Customers can ask natural questions while Ordr keeps product, variant, and customer context available for the next action.
- Catalog-aware conversations
- Variant and product guidance
- Storefront-connected buying paths
Ecommerce use case
AI commerce automation for online stores
Ordr helps online stores convert product questions, DMs, and support requests into orders, customer records, campaigns, and repeat purchases.
Reduce support load
Answer repetitive order, payment, availability, and delivery questions without forcing the team to monitor every channel manually.
- Always-on replies
- Cross-channel customer context
- Human handoff when needed
Close the sale in chat
Collect address and payment preference, create the order, and keep confirmation on WhatsApp or Instagram instead of dropping the buyer at a login wall.
- Structured order creation
- COD and Paymob options
- Shared inbox for exceptions
Retain more buyers
Connect campaigns, loyalty, reviews, and customer records so post-purchase follow-up is part of the same operating system.
- Retention journeys
- Abandoned conversation recovery
- Campaign and review workflows
FAQ
Can Ordr answer product questions before checkout?
Yes. Ordr can use product context to guide customers, answer common questions, and move the conversation toward order creation or storefront checkout.
Does Ordr support social commerce?
Yes. Ordr is built around WhatsApp, Instagram, Facebook Messenger, Telegram, and web chat so ecommerce teams can keep sales conversations connected.
Can it create orders for cash on delivery shops?
Yes. COD is a first-class payment method alongside Paymob card checkout when you enable those methods for the tenant.
Does it work with Shopify or WooCommerce?
Yes. You can sync catalogue and orders while still selling in chat and on an Ordr storefront.