Feature
Updated 2026-11-07
Ordr campaigns let you broadcast to audience segments on WhatsApp and email with scheduling and delivery reporting, using the same customer profiles and order history as your AI agent—so marketing is not a disconnected inbox.
Segment customers, send approved WhatsApp and email messages, and measure delivery—without leaving the commerce workspace that already holds your orders.
Generic bulk tools blast a phone list. Ordr campaigns start from clients and orders already in the tenant, so win-backs, launches, and reminders target real shoppers.
WhatsApp marketing only works when templates and windows are respected. Ordr keeps template ops next to campaigns so your team is not juggling three dashboards.
Campaigns sit beside abandoned-cart recovery, social auto-replies, Autopost, and retention tools—growth is one layer of the same platform, not a bolt-on messenger.
Yes. Campaigns let you message audience segments on supported channels, including WhatsApp, using Meta-approved templates where required. Official Meta message fees stay on your Meta account.
Ordr campaigns sit on the same customer and order data as your AI agent and storefront. You can follow up people who ordered, abandoned a cart, or opened a chat—not only a raw phone list.
For WhatsApp outbound outside the customer-care window, yes. Ordr supports template submission and campaign scheduling; Meta’s rules and fees still apply.
Yes. Campaigns reopen the conversation; the AI agent can then take the order or booking, and staff can hand off anytime.