Capture orders faster
Let customers ask menu questions naturally while Ordr collects the details your team needs to confirm and fulfill each order.
- Menu and product guidance
- Order details saved from chat
- Operator handoff for edge cases
Restaurant use case
AI order automation for restaurants
Ordr helps restaurants turn customer chats into structured orders, bookings, follow-ups, and delivery-ready conversations across WhatsApp, Instagram, Facebook Messenger, Telegram, and web chat.
Support reservations
Restaurant teams can keep booking and pickup requests connected to the same customer conversation instead of splitting tools.
- Booking request capture
- Pickup and delivery context
- Customer history for repeat visits
Grow repeat revenue
Use retention, reviews, loyalty, and approved campaigns to bring customers back after the first order.
- Post-order review flows
- Win-back campaigns
- Loyalty-aware customer conversations
Payment options guests already expect
Offer cash on delivery or card checkout via Paymob without sending the guest to a disconnected website flow mid-order.
- COD confirmation in chat
- Paymob when configured
- Status updates on the same channel
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FAQ
Can Ordr handle restaurant orders from WhatsApp and Instagram?
Yes. Ordr can guide customers through menu questions, collect order details, create order records, and keep the conversation ready for team handoff.
Does Ordr replace restaurant staff?
No. Ordr handles repetitive front-line conversations and keeps operators in control for exceptions, approvals, and live customer handoff.
Does it work for Egyptian Arabic menus and modifiers?
Yes. Guests can write in Arabic or English. The agent collects modifiers, notes, and pickup or delivery context from your live catalogue.
Can it take table reservations as well as food orders?
When bookings are enabled, reservation requests share the same inbox and customer profile as food orders.